Do the Central Bank of India credit cards come with EMV chips?

Yes, the Central Bank of India credit cards come with EMV chips.

Who is eligible to apply for a credit card from Central Bank of India?

If you are an Indian citizen and you meet the eligibility criteria of the credit cards , you can apply for the credit cards.

Can I write to the Central Bank of India Chennai branch?

Yes, you can write to the Central Bank of India Chennai branch at zmchenzo@centralbank.co.in.

Am I allowed to use the credit card to make online payments?

Yes, you can use the Central Bank of India credit cards to make online purchases as well. You will require an OTP (One Time Password) for completing the online transaction as this ensures security of funds.

Does Central Bank of India offer an auto-debit feature for paying my credit card bills?

Yes, you can always use an auto debit feature for paying your outstanding credit card bill amount.

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Central Bank of India Credit Card Customer Care

Central Bank of India is one of the oldest and largest banks in the country which is owned by the Indian government. The bank provides several customer care options for the people, through which you can inquire about each and every product offered by the bank, including credit cards.

Central Bank of India Credit Card Toll-Free Customer Care Number

The toll-free number of the call centre of the bank, available throughout the day (24 hours).	1800 22 1911
Card Hotlisting/Card not working	1800 22 1911
Card not working for online registration / transaction.	STD Code - 022 49197320
For failed transaction in ATM/POS/online and account debited requiring reversal	STD Code - 022 49197313 /15

Central Bank of India Credit Card Customer Care Number

Central Bank of India E-mail Address Details

Card Hotlisting/Card not working	debitcard@centralbank.co.in, cmcards@centralbank.co.in
Card not working for online registration / transaction.	debitcard@centralbank.co.in, cmcards@centralbank.co.in
For failed transaction in ATM/POS/online and cccount debited requiring reversal	smatmreversal@centralbank.co.in
PMJDY grievance redressal Email ID	cmoper@centralbank.co.in/pmjdy.grievances@nic.in

Central Bank of India Corporate Office

Central Bank of India

Chander Mukhi, Nariman Point

Mumbai - 400 021

Tel.: 022 - 6638 7777

Central Bank of India Zonal Offices Contact Number

Zone	Address	Phone Number	E-mail ID
Bhopal	Area Hills, Jail Road, Bhopal - 462 011.	Tel.: 0755 - 2674030 Fax: 0755 - 2552019	zmbhopzo@centralbank.co.in
Ahmedabad	Central Bank Building, P.O. No. 205, Lal Darwaja, Ahmedabad - 380 001.	Tel.: 079 - 25503634	zmahmezo@centralbank.co.in.
Chennai	3RD FLOOR 48/49, RED CROSS ROAD, EGMORE, CHENNAI - 600008	Tel.: 044 - 23464201 Fax: 044 -23464200	zmchenzo@centralbank.co.in
Delhi	Plot No. 4, Block No. 54, Opp. Desh Bandhu Gupta Road, Karol Baugh, New Delhi - 110 005	Tel.: 011 - 42827707 Fax: 011 - 23626381	zmchenzo@centralbank.co.in
Chandigarh	P.B.NO: 13, NO: 58-59, BANK SQUARE, SECTOR 17B, CHANDIGARH - 160017	Tel. 0172 2704787 Fax: 0172 - 2704047	zmchanzo@centralbank.co.in
Hyderabad	CENTRAL BANK BUILDING, MAHAPATRAM ROAD, BANK STREET, KOTI, HYDERABAD - 500001 TELANGANA.	Tel.: 041-23468901	zmhydezo@centralbank.co.in
Guwahati	CENTRAL BANK OF INDIA BUILDING, 2nd FLOOR, SHAKTIGARH PATH, NEAR SENCO JEWELLERS, BHANGAGARH, GUWAHATI- 781005. ASSAM.		zmguwazo@centralbank.co.in
Lucknow	73, M.G. Road, Hazratgunj, Lucknow 226001	0522 2611301-4 0522 2613240	zmluckzo@centralbank.co.in
Kolkata	Central Bank Building, 33, Netaji Subhash Road, Kolkata 700001	Tel.: 033 - 22301270 Fax: 033 - 22309865	zmkolkzo@centralbank.co.in
Mumbai	Standard Building, 1st Floor, D.N. Road, Mumbai 400023	Tel: 022 - 22021500 Fax: 022 - 40345819	zmmmzo@centralbank.co.in
Patna	2nd floor, Block B, Maurya Lok Complex, Dak Bungalow, Patna 800001	0612 2226607/ 0612 2221898	zmpatnzo@centralbank.co.in
Pune	P.B. No. 98, 317 M.G. Road, Pune 411001	Tel.: 020 - 26131611 Fax: 020 - 26131618	Zmpunezo@centralbank.co.in

Credit Card Enquiries

Theft or Loss of Card

In case of theft or loss of your credit card, you will need to report the loss of card to the customer care department of the bank. Once the loss is registered, the customer care of the bank will block your card to prevent any fraudulent transactions.

You can call the customer care number 1800 110 001 or send an e-mail to digitalsupport@centralbank.co.in. The e-mail ID is for all queries and complaints or assistance needed for digital transactions.

Credit Card Customer Care Numbers By Bank

Central Bank of India Grievance Redressal Procedure

The Central Bank of India, since it is owned and operated by the Government of India has an effective grievance redressal procedure in place for swift and efficient solutions to all kinds of issues. The grievance redressal procedure takes place at different levels.

First Level

The first level of the procedure involves the customer care department of the bank. Initial communication with a customer care representative about a complaint or query serves as the first level of grievance redressal.

However, if you do not receive a solution to your complaint or a satisfactory answer, you can contact the branch manager of the respective bank by either e-mail or phone.

Second Level

If the branch manager is not able to answer your query or offer a satisfactory solution to your complaint, it will then be registered with the Nodal Officer of the branch. Once it reaches the Nodal Officer, the complaint will be addressed within 15 days.

Third Level

If the Nodal Officer's solution to your complaint is not given or is not satisfactory, it is then transferred to the Nodal Officer of the Central Office.

After this, if the customer is not satisfied with the answer to their query, the complaint goes to the Internal Ombudsman of the bank. They are officials who are appointed by the Reserve Bank of India who investigates complaints.

The list of Banking Ombudsman is given below:

Centre	Name	Address and Phone Number	Area of Operation
Bangalore	Shri M. Palanisamy	C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bangalore-560 001 Phone number - 080 22210771/22275629	Karnataka
Ahmedabad	Shri Rajesh Kumar	C/o Reserve Bank of India La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 Phone number - 079 26582357/26586718/26575807	Union Territories of Dadra and Nagar Haveli, Daman and Diu
Bhubaneshwar	Shri B K Bhoi	C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 Phone number - 0674 2396207/2396008	Orissa
Bhopal	Shri A.F. Naqvi	C/o Reserve Bank of India Hoshangabad Road, Post-Box No.32, Bhopal-462 011 Phone number - 0755 2573772/2573776	Chattisgarh and Madhya Pradesh
Chennai	Shri S. Ganesh	C/o Reserve Bank of India, Fort Glacis, Chennai 600 001 Phone number - 044 25399170/25395964/25399158	Union Territories of Andaman and Nicobar Islands, Puducherry (except Mahe) and Tamil Nadu
Chandigarh	Shri Jaimal Tashi	C/o Reserve Bank of India 4th Floor, Sector 17, Central Vista Chandigarh - 160 017 Phone number - 0172 2721109/ 2721011/ 2784261	Union Territory of Chandigarh and Panchkula, Yamuna Nagar, Ambal, Himachal Pradesh, Punjab and Districts of Haryana
Hyderabad	Shri M. Sebastian	C/o Reserve Bank of India 4th Floor, Sector 17, Central Vista Chandigarh - 160 017 Phone number - 040 23210013/23243970	Andhra Pradesh
Guwahati	Shri B.B. Sangma	C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 Phone number - 0361 2542556/2540445	Manipur, Arunachal Pradesh, Assam, Mizoram, Meghalaya, Tripura and Nagaland
Kanpur	Smt. Madhavi Sharma	C/o Reserve Bank of India M.G. Road, Post Box No.82 Kanpur-208 001 Phone number - 0512 2306278/2306330	Uttaranchal and Uttar Pradesh (excluding districts of Gautam Budh Nagar and Ghaziabad)
Jaipur	Shri N. P. Topno	C/o Reserve Bank of India, 4th floor Rambagh Circle, Tonk Road Jaipur-302 052 Phone number - 0141 5107973/5101331	Rajasthan
Kolkata	Shri M.S. Soy	C/o Reserve Bank of India 15, Nethaji Subhas Road Kolkata-700 001 Phone number - 033 22304982	Sikkim and West Bengal
New Delhi	Shri M. Rajeshwar Rao	C/o Reserve Bank of India, Sansad Marg, New Delhi - 110001 Phone number - 011 23730632/23730633/23766130/23766131	Jammu & Kashmir, Delhi, Haryana (excepts districts of Yamuna Nagar, Ambala, and Panchkula) and districts of Gautam Budh Nagar and Ghaziabad of Uttar Pradesh
Mumbai	Smt. Ranjana Sahajwala	Reserve Bank of India Byculla Office Building 4th Floor, Opposite Mumbai Central Railway Station Byculla, Mumbai-400 008. Phone number - 022 23022028	Goa and Maharashtra
Thiruvananthapuram	Shri F.R. Joseph	C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695033 Phone number - 0471 2326852/2332723/2323959	Union Territory of Lakshadweep, Union Territory of Puducherry (Mahe Region only) and Kerala.
Patna	Shri Shrimohan Yadav	C/o Reserve Bank of India, Patna-800 001 Phone number - 0612 2322569/2323734	Jharkhand and Bihar
Dehradun	Smt K S Jyotsna - General Manager Customer Education and Protection Cell	GMVN Building 3rd Floor 74/1 Rajpur Road, Dehradun Phone number - 0135 2742456	Western Uttar Pradesh and Uttarakhand

Central Bank of India Nodal Officer Details

Zone	Region	Name	Mobile Number	E-mail ID	Designation
Ahmedabad	Zonal Officer	Mr. Manoj Upadhyay	9727702428	operahmezo@centralbank.co.in	CM
	Baroda	Mr. Kishor Dharmadhikari	9727303639	drmbaroro@centralbank.co.in	AGM/DRM
	Ahmedabad	Mr. KN Mistry	9099912889	Cmahmero@centralbank.co.in	CM
	Surat	Mr. Nilesh Kumar	7574884982	cmsuraro@centralbank.co.in	CM
	Rajkot	Mr. U.C. Singh	9687690165	cmoperrajkro@centralbank.co.in	CM
Bhopal	Zonal Officer	D.K. Jaimini	9644004761	agmoperbhopzo@centralbank.co.in	AGM
	Chhindwada	Somnath Bhattacharya	8226012756	cmcreditchhiro@centralbank.co.in	CM
	Indore	R.S. Dabakara	9522273401	auditindoro@centralbank.co.in	CM
	Gwalior	P.K. Gupta	7354888205	persgwalro@centralbank.co.in	CM
	Sagar	Ashok Kumar Sharma	9406916713	armsagaro@centralbank.co.in	CM
	Jabalpur	O.P. Sharma	8226012909	armjabaro@centralbank.co.in	AGM
	Bhopal	B.B. Sharma	7024173565	operbhopro@centralbank.co.in	CM
Chennai	Zonal Officer	Vinod Kumar	8939887295	vinod@centralbank.co.in	AGM
	Coimbatore	Sumesh MB	8488945033	-	CM
	Chennai	P Sreeraman	9962005968	-	CM
	Madurai	N.V. Nageshwar Rao	8489945033	-	CM
	Kochi	Thomas Varghese	8493334119	-	CM
Chandigarh	Zonal Officer	Shri Giriraj Prasad Meena	9988883823	operchanzo@centralbank.co.in	CM
	Jalandhar	Shri Raj Karan Singh	9878943935	drmjalaro@centralbank.co.in	CM
	Rohtak	Shri Gulshan Khungar	8930501787	cmrohtro@centralbank.co.in	CM
	Ludhiana	Shri Ritesh Kumar	7508030921	operludhro@centralbank.co.in	CM
	Chandigarh	Shri Surinder Kumar	9780470066	operchanro@centralbank.co.in	CM
Guwahati	Zonal Officer	Mr. N. Shyam Sunder	9706021646	agmguwazo@centralbank.co.in	DZM
	Guwahati	Mr. D.K. Haloi	9435142233	drmguwaro@centralbank.co.in	DRM
	Barapeta	Mr. Chandra Bhanu Gupta	9706008761	drmbarpetaro@centralbank.co.in	DRM
	Upper Assam	Mr. L.N. Sonowal	8486001789	drmupparo@centralbank.co.in	DRM
Delhi	Zonal Officer	Mr. Basudev Rakshit	9971300791	agm2delhzo@centralbanbk.co.in	AGM, Nodal Officer
	Delhi - A South	Shri Vijay Kapoor	8588870180	cmdelaro@centralbank.co.in	-
	Jaipur	Bharat Poddar	8696930697	drmjaipro@centralbank.co.in	CM
	Delhi - B South	Mrs. Rama Chabra	9711256770	operdelbro@centralbank.co.in	-
	Kota	Shri H.C. Meena	8696345600	drmkotaro@centralbank.co.in	DRM
	Dehradun	Rajender Singh	9451739656	operdehrro@centralbank.co.in	-
Hyderabad	Zonal Officer	Mr. P. Chandra Shekhar Rao	8886031257	cmoperhydezo@centralbank.co.in	-
	Vijayawada	Mr. P. Babu Rao	8886126119	cmopervijaro@centralbank.co.in	CM
	Bangalore	Mr. K.M. Swamy	9916102338	drmbangro@centralbank.co.in	DRM
	Hyderabad	Mr. A.K. Tomer	8886990338	armhydero@centralbank.co.in	DRM, AGM
Lucknow	Zonal Officer	Mr. Atul Mishra	9554008866	operluckzo@centralbank.co.in	-
	Gorakhpur	Mr. V.K. Pandey	8795816098	opergoraro@centralbank.co.in	-
	Agra	Mr. Rishi Sarawat	7566337447	operagraro@centralbank.co.in	-
	Lucknow	Mr. K.P. Singh	8840886837	hindiluckro@centralbank.co.in	-
	Kanpur	Mr. Awadhesh Kumar	8795819477	armkanpro@centalbank.co.in	-
	Varanasi	Mr. Saurabh Singh	8795819739	opervararo@centralbank.co.in	-
	Meerut	Mr. R.K. Kaura	9759700921	drmmeerro@centalbank.co.in	-
Kolkata	Zonal Officer	Mr. Nani Gopal Haldar	9883012561	operkolkzo@centralbank.co.in	-
	Coochbihar	Ms. Prianka Singh	8582984989	opercoocro@centralbank.co.in	-
	North Kolkata	Mr. Atul Sinha	9674155771	drmkolknro@centralbank.co.in	-
	Durgapur	Mr. P.J. Talukdar	8001091555	drmdurgro@centralbank.co.in	-
	Bhubaneshwar	Mr. U.K. Maheshwari	7381040555	drmbhubro@centralbank.co.in	DRM
	South Kolkata	Mr. Basudeo Das	9434821211	operkolksro@centralbank.co.in	-
	Siliguri	Mr. N. Maharana	7407600223	perssiliro@centralbank.co.in	CM
MMZO	Zonal Officer	Mr. S.C. Gupta	8422931990	opermmzo@centralbank.co.in	-
	MRO	Mr. Vikram Solanki	9769291209	cmsmro@centralbank.co.in	-
	Panaji	Mr. Paul Sigh	8390910596	drmpanaro@centralbank.co.i	-
	MSRO	Mr. G.M. Netankar	8879128470	opermsro@centralbank.co.in	-
	Thane	Mr. Ramesh Kumar Gupta	9833745934	drmthanaro@centralbank.co.in	-
Pune	Zonal Officer	Mr. Prabhunath Choudhary	9923200355	operpunezo@centralbank.co.in	-
	Aurangabad	J.S.S. Sharma	8554999684	operauraro@centralbank.co.in	-
	Akola	Mr. Dilip Kumar	7507771017	operakolro@centralbank.co.in	-
	Nasik	S.B. Bagul	9325212633	opernasiro@centralbank.co.in	Manager
	Nagpur	Shri R.K. Upadhyay	7875771919	opernagpro@centralbank.co.in	-
	Pune	Mr. P.K. Sinha	8554953400	cmperspunero@centralbank.co.in	-
Patna	Zonal Officer	Mr. Uday Shankar	7631997455	operpatnzo@centralbank.co.in	CM
	Motihari	Ashok Kumar Khare	9534397041	armmotiro@centralbank.co.in	CM
	Muzaffarnagar	R.S. Varma	8298197138	armmuzaro@centalbank.co.in	CM
	Darbhanga	K.N. Das	8298197136	drmdarbro@centralbank.co.in	CM
	Purnia	Mr. Ramesh Kumar	7360000711	cmpurn@centralbank.co.in	-
	Patna	Akhileshwar Singh	8404801584	cmoperpatnro@centralbank.co.in	CM
	Ranchi	Sanatan Haloi	8298898902	rdrancro@centralbank.co.in	CM
Raipur	Zonal Officer	Mr. Janadan Joshi	9584469570	-	DZM
	Raipur	Mr. G.C. Dewangan	8370019826	operraipro@centralbank.co.in	CM
	Ambikapur	B. Lakra	8370002055	drmambiro@centralbank.co.in	-
	Sambhalpur	Shri C.M. Car	7381040070	drmsambro@centralbank.co.in	-

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FAQs on Central Bank of India Credit Card Customer Care

Do the Central Bank of India credit cards come with EMV chips?
Yes, the Central Bank of India credit cards come with EMV chips.
Who is eligible to apply for a credit card from Central Bank of India?
If you are an Indian citizen and you meet the eligibility criteria of the credit cards, you can apply for the credit cards.
Can I write to the Central Bank of India Chennai branch?
Yes, you can write to the Central Bank of India Chennai branch at zmchenzo@centralbank.co.in
Am I allowed to use the credit card to make online payments?
Yes, you can use the Central Bank of India credit cards to make online purchases as well. You will require an OTP (One Time Password) for completing the online transaction as this ensures security of funds.
Does Central Bank of India offer an auto-debit feature for paying my credit card bills?
Yes, you can always use an auto debit feature for paying your outstanding credit card bill amount.

Types of Credit Card

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