HDFC Bank debit cards offer excellent utility for various activities such as shopping, dining, movie ticket purchases, and entertainment. Customers are entitled to five free transactions at HDFC ATMs and three transactions at other bank ATMs. After exceeding these limits, a fee of Rs. 20 plus GST will be charged.
To apply for an HDFC debit card, visit the nearest HDFC Bank branch. Fill out and submit the application form, selecting the debit card that best suits your needs based on its features. Submit the completed form to the bank manager. You will receive your HDFC debit card within 2-3 working days.
Features and Benefits of HDFC Bank Debit Card
The benefits of having an HDFC Bank debit card are as follows:
Cashless Convenience: The HDFC Bank Debit Card offers a one stop solution for all your cashless transactions.
Secure Online Payments: Your online payments are protected and Verified by Visa, MasterCard SecureCode, Password / OTP for enhanced security.
Exclusive Discounts: Enjoy attractive discounts on travel, shopping, dining, entertainment, and more with HDFC Bank debit cards.
Offers and Insurance: Along with cashback offers, cardholders are eligible for insurance coverage of up to Rs.10 lakh.
Expense Tracking: Receive timely SMS alerts to keep track of all your transactions and expenditures.
Previously, when HDFC Bank customers required a new ATM PIN, the bank sent the customers physical copies of their new ATM PIN through the post. HDFC has now changed this practice, and customers who have forgotten their HDFC Bank ATM PIN can generate a new ATM PIN using HDFC's Go Green initiative.
The following are the steps to generate a new ATM PIN using HDFC's GO Green initiative:
Step 1: Call the HDFC customer care from the registered mobile number and request a change of ATM PIN.
Step 2: The bank then sends a 6-digit OTP as an SMS to the registered mobile number.
Step 3: Visit an HDFC ATM and insert the debit card.
Step 4: Select the 'Language' option, followed by 'Create new ATM PIN using OTP'.
Step 5: Enter the OTP sent by the bank, followed by the registered mobile number.
Step 6: Create a new 4-digit ATM PIN
Note: The bank levies a certain fee for changing an ATM PIN.
You can block an HDFC debit card by calling the bank’s customer care number, via SMS or using HDFC Net Banking:
By calling HDFC customer care: You can contact the bank on 24*7 helpline number 1800-258-3838/ 1800-210-0018 and get your debit card blocked.
By sending an SMS: Send an SMS on 5676712 using your registered mobile number to block your debit card.
Through HDFC Net Banking: To block your debit card via NetBanking, log in with your User ID and password; go to the Debit cards tab and select the option ‘Debit Card Hotlisting’.
Additionally, you can also visit the nearest HDFC Bank branch and submit a form to block or cancel your debit card.
What is the procedure to replace a damaged HDFC bank debit card?
Call up the HDFC phone banking department to provide them with the details of your lost card and put in a request for the issue of a new card.
Can I use my HDFC debit card to make purchases online?
You can make purchases not only at merchant locations but also online shopping portals.
What should I do if my HDFC debit card is not working?
There could be a technical issue and we advise you to call up the phone banking department and resolve the issue.
Do I need a new PIN for a replaced HDFC debit card?
No. You don't need a new PIN for a replaced HDFC debit card. In case of theft or loss of your card, a new card with the same PIN as before, is issued.
Are there any charges applicable on Imperia Platinum Chip Debit Card?
If you are shopping at a merchant location, there are no transaction charges applicable on Imperia Platinum Chip Debit Card. If any fuel surcharge is levied, it will be reversed within 75 days from the date of levy of the surcharge(up to Rs.750 per month). You can use Imperia Platinum Chip Debit Card at all HDFC ATMs free of charge.
What should I do If I have a void transaction on my Imperia Platinum Chip Debit Card?
You will have to fax us a copy of the void transaction slip. Simultaneously, you can also send an email to support@hdfcbank.com or submit the same at your nearest HDFC Bank branch.
What are the offers I will get as an HDFC Times Debit Card Holder?
As an HDFC Times Debit Card Holder, you will receive 20 welcome offers from multiple leading e-com merchants from India. Also, there will be more than 350 offers on a regular basis on any given day.
Can HDFC debit card be used in any ATM?
Yes, the cards issued by HDFC bank in India can be used at any bank ATM within India.
What is the withdrawal limit from an HDFC ATM?
You can withdraw up to Rs 10,000 a day using an ATM card from an HDFC Bank ATM and Rs 25,000 or more using a debit card (depending on the kind of card you have).
How many free ATM transactions are allowed with an HDFC Debit Card?
HDFC Bank offers 5 free transactions per month for savings and salary accounts at HDFC Bank ATMs. 3 free transactions at metro ATMs, and 5 free transactions at non-metro ATMs for other banks.
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