IndiaFirst Life Insurance

IndiaFirst Life Insurance offers a wide range of life insurance plans including term, investment, savings, retirement, and microinsurance options. With over 4,800 branches across India, it ensures accessible and comprehensive coverage for every individual's needs.

The India First Life Insurance Company was founded in 2009, and Mumbai serves as its corporate headquarters.

It offers a wide variety of plans to meet all of the needs of its clients, including term plans, pension plans, and savings plans. It operates 4,800 branches throughout more than 1000 Indian cities.

Different Types of Plans Offered by IndiaFirst Life Insurance 

The different types of plans that are offered by India First Life Insurance are mentioned below in details -

Term plans

  1. Online Term Plan
  2. IndiaFirst Life Guaranteed Protection Plan
  3. IndiaFirst Life Plan
    1. Star First Optima
    2. Star First Comprehensive
    3. Star First Classic

Investment plans or ULIPs

  1. IndiaFirst Life Wealth Maximizer Plan
  2. IndiaFirst Money Balance Plan
  3. IndiaFirst Smart Save Plan

Savings plans

  1. IndiaFirst Life Cash Back Plan
  2. IndiaFirst Maha Jeevan Plan
  3. IndiaFirst Simple Benefit Plan
  4. IndiaFirst Guaranteed Monthly Income Plan
  5. IndiaFirst Smart Pay Plan
  6. IndiaFirst Life Long Guaranteed Income Plan
  7. IndiaFirst Life Guaranteed Benefit Plan

Retirement plans

  1. IndiaFirst Guaranteed Retirement Plan
  2. IndiaFirst Immediate Annuity Plan
  3. IndiaFirst Life Guaranteed Annuity Plan

Microinsurance plans

  1. IndiaFirst Life 'INSURANCE KHATA' Plan
  2. IndiaFirst Life Micro Bachat Plan

Child plans

  1. IndiaFirst Life Little Champ Plan

Point of sale (POS)

  1. IndiaFirst Life POS CashBack Plan

Common service centre plans

  1. IndiaFirst CSC Shubh Labh Plan

Term Plans

The different term plans offered by IndiaFirst Life Insurance are mentioned below:

Type of the plan

Minimum and maximum entry age

Basic sum assured

Policy term

IndiaFirst Life Guaranteed Protection Plan

  1. Minimum age of entry 18 years
  2. Maximum age of entry - 65 years
  1. Minimum basic sum assured - Rs.1 lakh
  2. Maximum basic sum assured - No limit

Life cover can be purchased for 1 month to 81 years

IndiaFirst Life Plan

  1. Minimum age of entry 18 years
  2. Maximum age of entry - 60 years
  1. Minimum basic sum assured - Rs.1 lakh
  2. Maximum basic sum assured - Rs.5 crore

Life cover can be purchased for 5 years to 40 years

Online Term Plan

  1. Minimum age of entry 18 years
  2. Maximum age of entry - 65 years
  1. Minimum basic sum assured - Rs.50 lakh
  2. Maximum basic sum assured - No limit

Life cover can be purchased for 5 years to 40 years

Investment or ULIP Plans

The different investment plans offered by IndiaFirst Life Insurance are mentioned below:

Plan Type

Entry Age

Sum Assured

Policy Term

IndiaFirst Life Wealth Maximizer Plan 

5 years to 65 years

As per the plan

10 years to 85 years

IndiaFirst Money Balance Plan 

5 years to 65 years

As per the plan

10 years to 25 years

IndiaFirst Smart Save Plan

5 years to 65 years

As per the plan

10 years to 25 years

Traditional Savings Plans

The different savings plans offered by IndiaFirst Life Insurance are mentioned below:

Plan Type

Entry Age

Sum Assured

Policy Term

IndiaFirst Life Cash Back Plan

15 years to 55 years

  1. Minimum – Rs.50,000
  2. Maximum – No limitations

9 years to 15 years

IndiaFirst Maha Jeevan Plan 

5 years to 55 years

Rs.50,000 to Rs.20 Crore

15 years to 25 years

IndiaFirst Simple Benefit Plan 

18 years to 50 years

Rs.20,000 to Rs.5 lakh

15 years to 25 years

IndiaFirst Life Guaranteed Monthly Income Plan

18 years to 50 years

  1. Minimum – Rs.75,000
  2. Maximum – No limit

The policy can be purchased for a policy term that ranges from 16 years to 27 years

IndiaFirst Life Smart Pay Plan

  1. Minimum age of entry - 3 years (for policy term of 15 years) and 8 years (for policy term of 10 years)
  2. Maximum age of entry - 50 years (as on last birthday of the policyholder)
  1. Minimum – Rs.75,000
  2. Maximum – No limit

Up to 50 years

IndiaFirst Life Long Guaranteed Income Plan

8 years to 60 years

Minimum – Rs.2.4 lakhMaximum – No limit

Up to 10 years

IndiaFirst Life Guaranteed Benefit Plan 

  1. Minimum age of entry - 8 years (Lumpsum Benefit option) and 4 years (Income Benefit option)
  2. Maximum age of entry - 60 years (Lumpsum Benefit option) and 55 years (Income Benefit option)

Minimum – Rs.5 lakhMaximum – No limit

The policy can be purchased for 10 years to 16 years (Lumpsum Benefit option) 

Retirement Plans

The different retirement plans offered by IndiaFirst Life Insurance are mentioned below:

Plan Type

Entry Age

Sum Assured

Policy Term

IndiaFirst Guaranteed Retirement Plan

25 years to 75 years

  1. Minimum – Rs.1 lakh (for single premium) and Rs.5 lakh (limited or regular premium)
  2. Maximum – No limit

5 years to 40 years

IndiaFirst Immediate Annuity Plan

40 years to 80 years(For existing policy members – 0 years to 99 years)

Four different annuity options are provided by the insurer 

Flexible terms available in the policy 

IndiaFirst Life Guaranteed Annuity Plan

40 years to 80 years

Minimum – Rs.1000 (for monthly) and Rs.12,500 (for yearly) Maximum – No limit

Flexible terms available in the policy 

Microinsurance Plans

The microinsurance plan offered by IndiaFirst Life Insurance is mentioned below:

Type of the plan

Minimum and maximum entry age

Basic sum assured

Policy term

IndiaFirst Life ‘INSURANCE KHATA’ Plan

  1. Minimum age of entry - 25 years (as on last birthday of the policyholder)
  2. Maximum age of entry - 50 years (as on last birthday of the policyholder)
  1. Minimum sum assured amount - Rs.2,500
  2. Maximum sum assured amount - Rs.1.50 lakh

The policy is offered for fixed terms of 5, 7, and 10 years

IndiaFirst Life Micro Bachat Plan

  1. Minimum age of entry - 18 years (for policy term of 10 years and 15 years)
  2. Maximum age of entry - 45 years (for policy term of 10 years) and 50 years (for policy term of 15 years)
  1. Minimum sum assured amount - Rs.10,000
  2. Maximum sum assured amount - Rs.2 lakh

The policy can be purchased for 10 years and 15 years

Child Plans

The different plans for children offered by IndiaFirst Life Insurance are mentioned below:

Type of the plan

Minimum and maximum entry age

Basic sum assured

Policy term

IndiaFirst Life Little Champ Plan

21 years to 45 years

Minimum – Rs.1.5 lakh

The policy can be purchased for 15 years to 25 years

Point of Sale Plans (POS)

The two types of POS plans offered by IndiaFirst Life Insurance are mentioned below:

Plan Type

Entry Age

Sum Assured

Policy Term

IndiaFirst Life POS Insurance Khata Plan

25 years to 50 years

  1. Minimum – Rs.2,500
  2. Maximum – Rs.1.50 lakh

The policy is offered for fixed terms of 5 years, 7 years, and 10 years 

IndiaFirst Life POS Cashback Plan

15 years to 50 years

  1. Minimum – Rs.50,000
  2. Maximum – Rs.10 lakh

The policy is offered for fixed terms of 9 years, 12 years, and 15 years 

IndiaFirst Life CSC ‘Insurance Khata’ Plan

25 years to 50 years

  1. Minimum – Rs.2,500
  2. Maximum – Rs.1.50 lakh

The policy is offered for fixed terms of 5 years, 7 years, and 10 years 

Common Service Center Plans (CSC)

The two types of CSC plans offered by IndiaFirst Life Insurance are mentioned below:

Type of the plan

Minimum and maximum entry age

Basic sum assured

Policy term

IndiaFirst Life CSC Shubhlabh Plan

18 years to 55 years

As per policy

The policy is offered for fixed terms of 10 years and 15 years

IndiaFirst Life Insurance Claims Process

In the event an unfortunate incident takes place and a claim is to be filed, IndiaFirst Life Insurance has made the claim filing process a quick and hassle-free one for the claimant. The following process is to be followed when filing a claim:

  1. The company is to be notified by the claimant regarding a particular claim by registering it online on the website, by calling on the call center, by contacting a sales advisor for the company or visiting a Bank of Baroda or Andhra Bank branch as early as possible.
  2. The claimant is to submit the Claim Form as well as the following documents:
    1. Copy of death certificate.
    2. Copy of life assured's proof of age.
    3. Copy of claimant's proof of age and address.
    4. Copy of claimant's passbook and one cancelled cheque.
    5. Medical report/discharge summary.
    6. Statement of the consulting physician (if available).
    7. Copy of FIR and inquest report or Panchnama (for accidental/unnatural death).
    8. Copy of post mortem report (for accidental/unnatural death)
  1. The claim would be recorded and the supporting documents would be confirmed upon receipt of all the paperwork. If necessary, any extra documents would be asked.
  2. After investigation of the case, the claim would either be accepted or repudiated (rejected).
  3. For accepted claims, the settlement amount would be calculated and released to the claimant via NEFT only.

IndiaFirst Claim Settlement Ratio

The claim settlement ratio is an indicator of the number of claims received by an insurance company against the total claims that were paid out. The claim settlement ratio for IndiaFirst Life Insurance is given below:

Year

2016-17

2017-18

2018-19

2019-20

2020-21

Claim Settlement Ratio (%)

82.65

89.83

92.82

96.65

96.81

Documents Required for IndiaFirst Life Insurance

When buying a life insurance policy, a certain set of documents are to be submitted along with the application form. These documents serve to fulfil the KYC (Know Your Customer) information and are listed below:

  1. Proof of identity: any 1 of the below mentioned documents can be submitted towards proof of identity:
    1. Aadhaar card.
    2. Driving licence.
    3. Passport.
    4. PAN card.
    5. Voter's identity card.
    6. Job card issued by NREGA, signed by a State Government officer.
  2. Proof of residence: Any one of the below-mentioned documents are to be submitted towards proof of residence.
    1. Rent agreement.
    2. Utility bills (electricity, gas, telephone) not more than 2 months old.
    3. Property tax or municipal tax receipt.
    4. Bank account or post office account statement.
    5. Letter of allotment or accommodation from State or Central government, financial institutions or listed companies.
  3. Recent passport-sized photograph.

Checking IndiaFirst Life Insurance Policy Status

Policyholders who wish to view the current status of their IndiaFirst Life Insurance policy can do so either offline or online.

Policy Status Check By Online

By phoning the customer service number listed, policyholders can also check the status of their policies offline. After the caller's identification has been confirmed, the policy's current status will be given.

Visiting a branch office and asking about the current status of an active policy is another option to determine the status of the policy. The policy status will be communicated to the individual after confirming their identity (using their policy number, a photo ID, etc.).

Policy Status Check By Offline

Policyholders can also check their policy status offline by calling on the customer care helpline mentioned, whereupon the policy's current status will be stated after verifying the caller's identity.

Another way to check the policy status is by visiting a branch office and inquiring as to the current status of an active policy. After verifying the individual's identity (through policy number, photo identity etc.), the policy status will be shared with the individual.

IndiaFirst Life Insurance Online Payment

Policyholders who have to pay their insurance premiums no longer have to visit a branch or wait for their cheque to clear. They can choose to pay online through a secure and quick payment gateway and save themselves the hassle of a last-minute payment or penalties for late payment.

Policyholders who wish to pay their premiums online can do so by the following the steps mentioned below:

  1. Step 1: Visit the IndiaFirst Life Insurance website and click on the 'Pay Premium' tab towards the right of the page.
  2. Step 2: Enter the policy number and life assured's date of birth to access the policy information.
  3. Step 3: Select the method of payment of the premium amount and authorise the payment.
  4. Step 4: Save a copy of the acknowledgement and receipt for future reference.

IndiaFirst Life Insurance Premium Calculator

A life insurance policy is an investment that generates income over the course of a long time. Over the course of the insurance, the premium payments must be made on time. Finding the amount that would need to be set away for premium payments over the life of the policy term is crucial because the majority of people choose monthly payments.

IndiaFirst has created an online premium calculator that computes the entire amount to be paid based on numerous criteria and variables in order to assist prospective policyholders in determining the precise amount due as premium. People can access the premium calculator through the website and can pick between two premium calculators. Details such as the policy type, policy duration, the type of premium payment (regular/limited, etc.), the Sum Assured chosen, the policyholder's gender, income, age, and marital status, as well as any riders selected, must be entered in order to determine the total premium payable over the policy term.

IndiaFirst Life Insurance Customer Care

There are numerous methods to contact the customer service team if you have an IndiaFirst insurance. You can contact them by phone at their toll-free customer service number - 1800-209-8700, by email at the given email address, or by mail at the specified address.

Additionally, the insurance has established a clear grievance procedure that allows clients to take their complaints up the corporate ladder. Customers can also complete a variety of policy-related tasks independently from a list of options on the website. These include buying life insurance, paying premiums, downloading policy statements, following an application in real time, following an inquiry, request, or complaint, and changing contact information, among other things.

GST of 18% is applicable on life insurance effective from the 1st of July, 2017

FAQs on IndiaFirst Life Insurance

  • What is an IndiaFirst Life Insurance eIA account?

    An eIA account stands for an e-insurance account (Electronic Insurance Account). An E-insurance with IndiaFirst Life Insurance works in a similar fashion as a Demat account for shares and a mutual fund does.

  • What are the advantages of an e-insurance Account with IndiaFirst Life Insurance?

    Firstly stating the obvious eIA account with IndiaFirst Life Insurance permits ease, safety, less paperwork as well as acts as a singular service platform for all your insurance policies without any additional cost.
    Secondly, there will be no requirement to go through KYC procedure every time you purchase a policy. The insurance repository gives a unique eIA number assigned to you and all your policies will come under that account.
    It holds all type of policies including life, health, motor and group covers.

  • How Do I check my policy status?

    You can check your policy status online as long as you have the login and password to your personal account on their website. A detailed tab on the page will allow you to access all the relevant data related to your policy.

  • What are the available modes of payment of premium available for me?

    IndiaFirst Life Insurance allows you to use the following modes of payment for paying the premium that include:
    Online
    Credit card or Debit Card
    Electronic Clearing System (ECS: you need to register for the same through form submission. This mode is available to people of select cities only)
    Offline: At any of the IndiaFirst offices or branches nearest to you
    Cash or Cheque

  • How Do I renew my policy with IndiaFirst Insurance?

    Log on to your account through this link on their website.
    Choose the online payment for the renewal policy.
    You also have other choices online such as ECS or the Auto debit option
    You can also visit the nearest branch office and fill in the required forms, attaching the mandatory documents to get your policy renewed.

  • How does my nominee/s or I get the claims settled with IndiaFirst Life Insurance?

    Inform the company about the incident within one week of its occurrence. You can do it by:
    Online Claim Initiation
    Call toll-free number 1800-209-8700
    Couriering the details
    Approaching us through an Advisor.
    Contacting the company at any of their branch offices.
    The claim is settled within 15 days from the time you have submitted the required documents, including the claim form. Delays might occur due to lack of complete documentation, so nominees must be proactive about documentation.

  • What documentation has to be submitted for the processing of claim?

    The following documents are required to settle claims on your policy with IndiaFirst (as per IndiaFirst):
    Medical / Diagnosis Reports/ Discharge summary for the particular Treatment (In case death happened in Hospital)
    Copy of claimant's Bank Passbook & Cancelled Cheque
    Copy of Life Assured's age proof
    Copy of Claimant ID & Address Proof Physician Statement
    Copy of Death Certificate
    Completely filled and signed Claim intimation Form

  • How Do I cancel my policy with IndiaFirst Life Insurance.

    Simply fill in the relevant form and submit it to the nearest branch office including the surrender charges based on the policy literature.

  • Do I make any savings on tax? If yes, how much?

    Section 80C of the Indian Income Tax Act (1961) lets you reap considerable tax benefits on the amount of premium you opt to pay. Your near and dear ones can also redeem these benefits as there is no tax levied on the sum assured in the event of death of the policyholder as per the Section 10(10)D of the same law.

  • How do I revive a lapsed IndiaFirst Life Insurance policy?

    You can revive an IndiaFirst Life Insurance policy by making a premium payment. The policy can be revived provided it is received within 6 months of the last unpaid premium.

  • What is meant by a settlement option?

    A settlement option is a facility by which the policyholder can opt to receive the proceeds from the policy maturity in a manner defined at the contract's inception.

  • How is surrender value calculated?

    Surrender value is calculated based on the number of premiums paid and the duration elapsed since the policy was purchased.

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