Paytm is a popular digital payments app and one of India's biggest mobile-based platform for cashless payments. Users can pay for services at retail outlets, make online purchases and send and receive money through the app. Customers will be able to use BHIM UPI on the app by linking their bank account with the UPI address. Paytm can be used for:
Step 1: Download the app and click on the 'Add Money' option in the home screen
Step 2: Key in the amount that needs to be added and click on 'Add Money'
Step 3: Choose the method of payment and click on 'Pay Now'
Step 4: A confirmation message will be displayed on the screen
The Paytm app can be used to pay at retails stores, restaurants, kirana stores, petrol pumps, etc.
Step 1: After downloading the app and adding money, go to the home screen and click on 'Pay or Send'
Step 2: Proceed to scan the QR code of the merchant in order to make the payment
Step 3: Under the 'Enter Amount' tab, key in the value and confirm payment
Step 4: A confirmation message will be displayed on screen
Step 1: Launch the Paytm wallet on your mobile phone and choose the 'Pay and Send' icon
Step 2: Proceed to choose the 'Send to Bank' option
Step 3: Enter beneficiary name, account number and IFSC Code
Step 4: Key in the amount of money that needs to be sent to the bank account
Step 5: There is also an option to enter any remarks, if necessary
Step 6: Proceed to click on the 'Send' option to successfully complete the transaction
Step 1: Login to the Paytm app on your mobile phone and go to the homescreen
Step 2: Click on 'BHIM UPI' and proceed to click on the UPI address
Step 3: Now, go on to click 'Add Bank Account' and choose the name of the bank
Step 4: Paytm will automatically get bank account details
You can easily create and set a personalized UPI ID on Paytm by following the steps given below:
Step 1: Download the Paytm app and click on your profile icon.
Step 2: Go to the section ‘UPI Settings’ and then select ‘Manage UPI ID’.
Step 3: You can choose a personalised UPI ID which others will see when you send or receive money.
Step 4: You will see a list of UPI IDs on the same page. You can activate the new UPI ID as the primary UPI ID for making payments.
For sending money to bank | Convenience charges | For non-KYC and KYC customers - 3% |
For sending money to someone | No fee | No fee |
Checking your Paytm Wallet balance is quick and simple. Follow these steps:
Tip: Ensure you are logged in with the registered mobile number linked to your Paytm Wallet.
The National Payments Corporation of India (NPCI) has approved One97 Communications Limited (OCL), the parent company of Paytm, to operate as a Third-party Application Provider (TPAP) under the multi-bank model for UPI services. This much-anticipated license allows Paytm to continue offering Unified Payments Interface (UPI) services to its app users, even after its banking unit, Paytm Payment Bank Limited (PPBL), ceases operations post-15 March 2024 due to regulatory actions.
Under this new model, Paytm will partner with four banks — Axis Bank, HDFC Bank, State Bank of India, and Yes Bank — that will serve as its Payment System Providers (PSPs). PSPs are banks that enable UPI apps to connect with the banking system, and only banks can fulfil this role. Previously, PPBL provided this service for Paytm, holding the TPAP license, which negated the need for a separate TPAP license for Paytm. Unlike its rivals, such as Google Pay, PhonePe, Cred, and Amazon Pay, Paytm had its own bank.
Additionally, Yes Bank will act as the merchant acquiring bank for Paytm’s existing and new UPI merchants. Consequently, the @Paytm handle will be redirected to Yes Bank, ensuring that users and merchants can continue UPI transactions and AutoPay mandates seamlessly. The NPCI has instructed Paytm to complete the migration of all existing handles and mandates to the new PSP banks as soon as possible.
Paytm, the third-largest UPI payments app in India, processed 1.41 billion transactions worth Rs. 1.65 lakh crore in February, down from 1.57 billion transactions valued at Rs. 1.93 lakh crore in January, according to NPCI data. For Paytm, a significant portion of transactions and approximately 75% of its Gross Merchandise Value (GMV) come from customers using UPI for transactions on its app.
Ans: IFSC code can be obtained by clicking on 'Get IFSC' and choosing the concerned bank and branch.
Ans: In such a case, the customer is advised to turn on the flash on the mobile phone.
Ans: All customers will receive a confirmation message after a transaction is completed on the app and also through text message.
Ans: Yes. This can be done on the app by clicking on the 'Passbook' option.
Ans: A refund request can be made to the concerned merchant.
To improve user privacy by enabling payments without disclosing mobile numbers, Paytm has implemented customized UPI IDs. With ambitions to expand to more banking partners, the service, which is presently supported by Yes Bank and Axis Bank, allows users to create handles like name@ptypes or name@ptaxis. The new UPI ID system allays worries about the accessibility of personal data in digital transactions by enabling people to send and receive money without sharing their phone numbers. The business claims that this update provides a more flexible and safe approach to use UPI for regular payments, such as paying merchants or shops or settling invoices with delivery agents. Paytm has expanded the acceptance of UPI for Indian customers overseas as well. In the UAE, Singapore, France, Mauritius, Bhutan, Sri Lanka, and Nepal, UPI payments are now accepted, enabling users to send money abroad with the same app.
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